Sanjana Verma

EMP-40663 · Customer Service · West region · Manager: Neelam Sethi

Inactive

1,922 points

14-day streak

Learning Progress

31%

+6% vs last period

Avg Quiz Score

57%

+3% vs last period

Avg AI Score

65%

+5% vs last period

Content Shares

128

+18% vs last period

Performance Trend

Last 6 months

From AI practice sessions

Recommended coaching focus

Objection Handling

61%

Recommended: assign “Become a Product Expert” and 2 AI practice scenarios this week.

Needs Discovery

64%

Recommended: assign “Frontline Sales Excellence” and 2 AI practice scenarios this week.

Closing

66%

Recommended: assign “Compliance Essentials 2026” and 2 AI practice scenarios this week.

Current assignments

Become a Product Expert

68%

Frontline Sales Excellence

41%

Compliance Essentials 2026

92%

Customer Conversations Masterclass

54%

Product Pro 7 Day Streak Quiz Master Customer Champion AI Practice Expert Fast Starter