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Farhan Bhatt
EMP-47859 · Customer Service · East region · Manager: Ritika Bose
At Risk
2,497 points
14-day streak
Learning Progress
53%
+6% vs last periodAvg Quiz Score
87%
+3% vs last periodAvg AI Score
79%
+5% vs last periodContent Shares
128
+18% vs last periodPerformance Trend
Last 6 months
Skill Profile
From AI practice sessions
Identified skill gaps
Recommended coaching focus
Objection Handling
75%Recommended: assign “Become a Product Expert” and 2 AI practice scenarios this week.
Needs Discovery
78%Recommended: assign “Frontline Sales Excellence” and 2 AI practice scenarios this week.
Closing
80%Recommended: assign “Compliance Essentials 2026” and 2 AI practice scenarios this week.
Journeys & Badges
Current assignments
Become a Product Expert
68%Frontline Sales Excellence
41%Compliance Essentials 2026
92%Customer Conversations Masterclass
54% Product Pro 7 Day Streak Quiz Master Customer Champion AI Practice Expert Fast Starter