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SK
Suresh Khan
EMP-49652 · Customer Service · North region · Manager: Alok Ranjan
Active
4,693 points
14-day streak
Learning Progress
67%
+6% vs last periodAvg Quiz Score
59%
+3% vs last periodAvg AI Score
92%
+5% vs last periodContent Shares
128
+18% vs last periodPerformance Trend
Last 6 months
Skill Profile
From AI practice sessions
Identified skill gaps
Recommended coaching focus
Objection Handling
88%Recommended: assign “Become a Product Expert” and 2 AI practice scenarios this week.
Needs Discovery
91%Recommended: assign “Frontline Sales Excellence” and 2 AI practice scenarios this week.
Closing
93%Recommended: assign “Compliance Essentials 2026” and 2 AI practice scenarios this week.
Journeys & Badges
Current assignments
Become a Product Expert
68%Frontline Sales Excellence
41%Compliance Essentials 2026
92%Customer Conversations Masterclass
54% Product Pro 7 Day Streak Quiz Master Customer Champion AI Practice Expert Fast Starter